Who’s Listening

I once had a boss who answered every complaint with the words – ‘I hear what you say’. This was code for him doing nothing about it. As a result, I began to think of ‘listening’ was a very inactive verb. Yet it need not be so. For, to many in trouble, finding a listening [...]

Are you ready?

By Lily Cathcart   When you go away, how do you pack? Have you ever been on a journey with one too many bags? On a train with no hands left to pick up your jacket as you pull into the station? Waiting to board a plane praying they don’t measure your cabin bag because you [...]